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Frequently Asked Questions
Frequently Asked Questions
Where is the pool located?
Where is the pool located?
We are located in the Vista Acres neighborhood (off of Wards Ferry Rd.) behind the Kohl’s shopping center (120 Wade Ln., Lynchburg, VA 24502)
When is the pool open?
When is the pool open?
The pool is open Memorial Day weekend through Labor Day. Our hours are
Monday: 11 - 5
Tuesday - Thursday: 11 - 7
Friday - Saturday: 11 - 8
Sunday: 12-7
There are exceptions to our regular hours when Lynchburg City Schools are in session, on holidays, home swim meets and other occasions.
How much does it cost to join Vista Acres Pool?
How much does it cost to join Vista Acres Pool?
See 2025 rates, sign up and pay online here!
What is pool stock?
What is pool stock?
Pool stock means you are a part owner of the pool.
Can I pay online?
Can I pay online?
Yes, you can! You can pay with credit card or debit card, and you do not need to create a PayPal account when paying.
Who can I list on the membership form?
Who can I list on the membership form?
You can list anyone living in your household. These people will have the same membership privileges you enjoy. Family members who do not live with you must obtain their own membership separate from yours. A babysitter pass is also available to grant one non-family member access to the pool when they are accompanying your kids to the pool.
When can I begin using the pool?
When can I begin using the pool?
As soon you have paid in full you may start using the pool.
What do I need to do when I arrive at the pool?
What do I need to do when I arrive at the pool?
Assuming you are fully paid up, just swipe your key fob in at the lower gate and you're good to go.
If you need to pay for any guests, please head up to the Snack Shack to pay for your guest(s) ($5 per guest per day). If you arrive outside the Snack Shack's normal hours, please pay a lifeguard during the next adult swim (thank you for not talking to them while they're on the lifeguard stand).
Lifeguards may use the 10 minute adult swim to walk the pool deck and check memberships.
When is adult swim?
When is adult swim?
Every hour on the hour, all members and guests under the age of 18 will be asked to exit the pool for 10 minutes. This time allows the lifeguards to run the Snack Shack, check memberships, and accept guest pass money. The kiddie pool remains open during this time.
Can I bring food and drink to the pool?
Can I bring food and drink to the pool?
Absolutely! (Alcohol is not permitted on premises).
Can I bring swim toys (floaties, noodles, etc.) to the pool?
Can I bring swim toys (floaties, noodles, etc.) to the pool?
Of course! However, the lifeguards may ask that large floats be removed from the pool during especially busy times in order to ensure the safety of everyone swimming.
How much do guest passes cost?
How much do guest passes cost?
Guest passes are $5 per person per day. Children age 2 and under do not need a guest pass. If you plan to use several guest passes throughout the summer, you may want to consider purchasing a sheet of 5 guest passes for $20. Guest passes can be purchased at the snack shack.
Do I have to pay for out-of-town guests?
Do I have to pay for out-of-town guests?
If you have out-of-town guests (from 50+ miles away), they may accompany you to the pool at no charge.
Under what conditions will the pool close?
Under what conditions will the pool close?
The pool closes for 30 minutes after the most recent audible thunderclap. If the forecast looks rainy throughout most of the day, we may close the pool.
Sign up for our text message alerts to be notified of any pool closings!
Who can schedule parties at the pool and what does it cost?
Who can schedule parties at the pool and what does it cost?
Only members can schedule parties at the pool. See the Pool Parties page for pricing.
General Pool Rules:
General Pool Rules:
No alcohol.
No tobacco, smoking, or vaping allowed except in designated areas.
No running.
No outside music.
Only children 5 and under may use the kiddie pool.
Children who are not potty trained must wear a swim diaper at all times.
Pool parties need at least 2 weeks notice.
Diving is only permitted in the deep end.
Do not distract the lifeguards.
Be respectful to all.
Pay heed to the lifeguards to ensure pool safety.
Uphold the standards of a family-friendly environment.
Above all, have fun!
Read our pool bylaws here.
Other
Other
Members and guests are advised to exercise extreme care when using the pool facilities: they swim entirely at their own risk.
Vista Acres does not accept liability for injury or loss however caused.
Vista Acres does not accept liability for loss or damage to the property of any member or guest.
Vista Acres reserves the right to not allow parties at the pool. Members are not allowed to have parties that have a fee to get in.
Vista Acres reserves the right to dismiss any member for failure to adhere to pool rules.
Members grant Vista Acres permission to use their likeness in a photograph, video, or other digital media (“photo”) in any of its publications, including web-based publications, without payment or other consideration (if you desire to opt out of this section, please email us).
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